NetServe is committed to respecting the privacy of Website Visitors and apps users ( hereinafter referred to as “Data Subjects” ) and protecting their personal data. This Privacy Policy and Cookies Policy aim to inform Data Subjects about NetServe's processing activities in line with the Global Data Protection Regulation ( GDPR ) requirements.
This Policy provides information on the processing of personal data of Data Subjects who contact us via any of the contact opxions available on our website. It details how NetServe collects and processes personal data, the different stakeholders involved, and the rights of Data Subjects regarding their data. Stakeholders and Data Subjects are encouraged to read this Policy frequently to fully understand NetServe's privacy practices.
As NetServe's activities continuously evolves, this Policy may be updated or changed in the future. Use of our Website after updates constitutes consent to the revised Policy, as permitted by Nigerian law. NetServe will notify Data Subjects in advance of substantial changes through email or other effective means. The Company will not modify its policies in a way that reduces the protection of personal data.
For any questions regarding this Privacy Policy or for more information, Data Subjects can contact our Virtual Relationship Manager (VRM) or email us at [email protected] .
NetServe Innovations Ltd.
146 Goldie Street, Calabar, Cross River State, Nigeria.
Registration Number: 7049836
As a Web Visitor(for our landing page), your data will be used to:
Processing Job Applications :
To review and respond to your job application
To contact you for further information or interviews
To consider you for future job opportunities
Website Improvement : To analyse website usage and improve our website's functionality and user experience
Communications :
To send you updates and notifications related to your job application
To provide information about [Company Name] and our job opportunities
Data processing is based on:
Consent : Upon your provision of the data.
Legitimate interest and Website visitor consent.
Your data may be shared with:
Customer Care Services.
Payment Platforms and service providers.
Other entities or affiliates of NetServe Innovations Limited.
Public authorities upon request.
Data Subjects have the following rights:
Right of access.
Right to rectification.
Right to erasure.
Right to object to processing.
Right to object to profiling.
Right to unsubscribe from marketing communications.
To exercise these rights, contact us via email at [email protected]
Cookies are small files placed on your computer, mobile device, or any other device by a website. They store details of your browsing history among other uses. Cookies do not typically contain information that personally identifies a user, but personal information stored in cookies may be linked to data about you.
We use both session cookies (deleted when you close your browser) and persistent cookies (remain on your device when you go offline) for various purposes:
Necessary/Essential Cookies
Type : Session Cookies
Administered by : Us
Purpose : Essential for providing services and enabling features on the Website. They authenticate users and prevent fraudulent use. Without these cookies, requested services cannot be provided.
Cookies Policy/Notice Accepxance Cookies
Type : Persistent Cookies
Administered by : Us
Purpose : Identify if users have accepxed the use of cookies on the Website.
Functionality Cookies
Type : Persistent Cookies
Administered by : Us
Purpose : Remember choices made when using the Website, such as login details or language preferences, providing a personalized experience.
Tracking and Performance Cookies
Type : Persistent Cookies
Administered by : Third Parties
Purpose : Track information about Website traffic and user interactions. This data may identify users via pseudonymous identifiers. These cookies help test new advertisements, features, and functionalities.
If you prefer to avoid the use of cookies, you can:
Disable
cookies in your browser settings and delete any cookies stored in
your browser.
Note that disabling cookies may cause some
inconvenience in using the Website, and some features may not
function properly.
For instructions on deleting or
refusing cookies, visit the help pages of your web browser:
Chrome : [Google Support]( https://support.google.com/accounts/answer/32050 )
Edge/Internet Explorer : [Microsoft Support]( http://support.microsoft.com/kb/278835 )
Firefox : [Mozilla Support]( https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored )
Safari : [Apple Support]( https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac )
For other browsers, consult the browser's official web pages.
If you have any questions about this Cookies Policy, contact us via:
Our website : netservemarketplace.com
Email : [email protected]
Effective Date: 07/06/2024
Welcome to the NetServe Vendors App. This Privacy Policy outlines how we collect, use, disclose, and protect your information as a vendor using our platform.
Address: 146 Goldie Street, Calabar
Email : [email protected]
Phone : +2349049951502
We collect various types of information from vendors, including but not limited to:
Registration Data : Phone number, email address
Business Profile : Type of business, business name, address/location, state and country, work hours, profile picture, bio-data
Inventory/Listings Information : Photo, price, descripxion, quantity
Payment Details
Browsing Data
We use your data for the following purposes:
Marketing : Promoting our brand through various marketing activities.
Order Processing : Enabling your page to be discoverable by buyers, placing orders, making payments, messaging, and order tracking.
Partnership : Sharing data with partnered vendors like logistics service providers for order fulfillment (with your consent).
Promotional Activities : Randomly selecting your store for promotional activities.
Vendor Relations Services : Assisting you with compliance, resolving issues, and ensuring smooth use of our platform.
Business Analytics : Analyzing your activities and sales flow to recommend actions for increased sales.
We share your data with third-party service providers for specific purposes:
PayStack : Payment processing. PayStack Privacy Policy( https://paystack.com/privacy )
Cloudflare : Content delivery opximization and app performance enhancement.
Firebase (Google Cloud) : Secure storage and management of user data.
OneSignal : Sending push notifications about updates, promotions, and relevant information.
Render : Hosting our app and providing cloud infrastructure.
We implement the following security measures to protect your data:
Data Encrypxion : Industry-standard encrypxion protocols (TLS/SSL) for data in transit and AES-256 encrypxion for data at rest.
Access Controls : Strict access controls including role-based access control (RBAC) and multi-factor authentication (MFA).
Regular Audits : Conducting regular security audits and assessments.
Secure Development Practices : Following secure coding practices and regular security training for our development team.
Data Minimization : Collecting only necessary data and retaining it only as long as needed.
Vendor Vetting : Carefully vetting third-party service providers for compliance with security practices and data protection regulations.
Incident Response : Comprehensive incident response plan for addressing security breaches.
We respect your rights regarding your personal data. As a vendor, you have the following rights:
Access Your Data : You have the right to request a copy of the personal data we hold about you. To make such a request, please contact us using the information provided below. We will provide you with the data in a commonly used electronic format.
Correct Your Data : If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Please contact us with the details of the correction needed, and we will prompxly address your request.
Delete Your Data : You have the right to request the deletion of your personal data. If you wish to have your data erased from our systems, please contact us. We will comply with your request, subject to any legal obligations to retain certain data.
To exercise any of these rights, please contact us at:
Email : [email protected]
Address : 146 Goldie Street, Calabar
When contacting us, please provide sufficient information to verify your identity and specify the nature of your request. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Please note that while we aim to comply with all requests, there may be instances where we cannot fulfill certain requests due to legal or contractual obligations. In such cases, we will provide you with an explanation.
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we protect your personal data and respect your rights.
If you have any questions about your rights or this policy, please contact us at:
Email : [email protected]
Address : 146 Goldie Street, Calabar
Effective Date: 07/06/2024
Welcome to the NetServe Customers App. This Privacy Policy outlines how we collect, use, disclose, and protect your information as a customer using our platform.
Company Name : NetServe Innovations
Address : 146 Goldie Street, Calabar
Email : [email protected]
Phone : +2349049951502
We collect various types of information from customers, including but not limited to:
Registration Data : Phone number, email address
Profile : Username, address/location, state and country, profile picture, bio-data
Payment Details
Browsing Data
We use your data for the following purposes:
User Experience : Providing personalized suggestions and ads based on previous interactions.
Order Processing : Sharing data with vendors and logistics providers for order processing and fulfillment.
Customer Service : Enhancing customer service interactions.
Payments : Facilitating payments.
We share your data with third-party service providers for specific purposes:
PayStack : Payment processing. PayStack Privacy Policy( https://paystack.com/privacy )
Cloudflare : Content delivery opximization and app performance enhancement.
Firebase (Google Cloud) : Secure storage and management of user data.
OneSignal : Sending push notifications about updates, promotions, and relevant information.
Render : Hosting our app and providing cloud infrastructure.
We implement the following security measures to protect your data:
Data Encrypxion : Industry-standard encrypxion protocols (TLS/SSL) for data in transit and AES-256 encrypxion for data at rest.
Access Controls : Strict access controls including role-based access control (RBAC) and multi-factor authentication (MFA).
Regular Audits : Conducting regular security audits and assessments.
Secure Development Practices : Following secure coding practices and regular security training for our development team.
Data Minimization : Collecting only necessary data and retaining it only as long as needed.
Vendor Vetting : Carefully vetting third-party service providers for compliance with security practices and data protection regulations.
Incident Response : Comprehensive incident response plan for addressing security breaches.
We respect your rights regarding your personal data. As a customer, you have the following rights:
Access Your Data : You have the right to request a copy of the personal data we hold about you. To make such a request, please contact us using the information provided below. We will provide you with the data in a commonly used electronic format.
Correct Your Data : If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Please contact us with the details of the correction needed, and we will prompxly address your request.
Delete Your Data : You have the right to request the deletion of your personal data. If you wish to have your data erased from our systems, please contact us. We will comply with your request, subject to any legal obligations to retain certain data.
To exercise any of these rights, please contact us at:
Email : [email protected]
Address : 146 Goldie Street, Calabar
When contacting us, please provide sufficient information to verify your identity and specify the nature of your request. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Please note that while we aim to comply with all requests, there may be instances where we cannot fulfill certain requests due to legal or contractual obligations. In such cases, we will provide you with an explanation.
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we protect your personal data and respect your rights.
If you have any questions about your rights or this policy, please contact us at:
Email : [email protected]
Address : 146 Goldie Street, Calabar
Cookies are small files placed on your computer, mobile device, or any other device by a website. They store details of your browsing history among other uses. Cookies do not typically contain information that personally identifies a user, but personal information stored in cookies may be linked to data about you.
We use both session cookies (deleted when you close your browser) and persistent cookies (remain on your device when you go offline) for various purposes:
Necessary/Essential Cookies
Type : Session Cookies
Administered by : Us
Purpose : Essential for providing services and enabling features on the Website. They authenticate users and prevent fraudulent use. Without these cookies, requested services cannot be provided.
Cookies Policy/Notice Accepxance Cookies
Type : Persistent Cookies
Administered by : Us
Purpose : Identify if users have accepxed the use of cookies on the Website.
Functionality Cookies
Type : Persistent Cookies
Administered by : Us
Purpose : Remember choices made when using the Website, such as login details or language preferences, providing a personalized experience.
Tracking and Performance Cookies
Type : Persistent Cookies
Administered by : Third Parties
Purpose : Track information about Website traffic and user interactions. This data may identify users via pseudonymous identifiers. These cookies help test new advertisements, features, and functionalities.
If you prefer to avoid the use of cookies, you can:
Disable cookies in your browser settings and delete any cookies stored in your browser.
Note that disabling cookies may cause some inconvenience in using the Website, and some features may not function properly.
For instructions on deleting or refusing cookies, visit the help pages of your web browser:
Chrome : [Google Support]( https://support.google.com/accounts/answer/32050 )
Edge/Internet Explorer : [Microsoft Support]( http://support.microsoft.com/kb/278835 )
Firefox : [Mozilla Support]( https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored )
Safari : [Apple Support]( https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac )
For other browsers, consult the browser's official web pages.
If you have any questions about this Cookies Policy, contact us via:
Our website : netservemarketplace.com
Email : [email protected]